Questions that we get frequently asked

During the years, we were asked various questions and here is a reply summary by category. 

Travel insurance

Travel and medical insurance are not included in the cost of the tour. It is highly recommended for all travelers to purchase medical insurance that include Covid treatment while traveling to the Holy Land. 

Passport

Before you depart from your country of origin, your passport must be valid for another 6 months. Also It is important to always carry a copy of your passport when traveling.

Arrival at TLV airport

In case your luggage is lost, make sure to contact your airline and file a claim immediately with the lost and found department at Ben Gurion Airport, before exiting the baggage claims area. After leaving the luggage claim area, your guide will be waiting for you in the arrival lounge. From there, you will be transferred to your hotel by private motor coach.

Currency

The currency in Israel is Shekel – NIS. To check the rate please click on www.xe.com. Most places accept US dollars, but if you like to change money, we will make sure that you will have the best exchange rate. You will find ATM machines at airport, banks, shopping centers and sometimes hotels

Clothing

Check the weather forecast a week prior to your arrival. If you are coming between October and April, it is recommended to wear layered clothing. Since you will be spending a lot of outdoors time, hats and sunscreens are required. Modest dress is a must even in hot summer days. No shorts or sleeveless shirts are allowed at holy sites. Do not forget to bring your bathing suit to the Dead Sea. Good walking shoes are also recommended.

Internet

All hotels provide free WIFI. There is also Wifi on the bus. If you wish to use your cellphone in Israel, call your carrier and ask for an international plan prior to your arrival.

Taxis

Make sure to negotiate the price with the driver before getting on the taxi.

Language

Language isn’t a problem since most people we meet will speak English. Arabic, English, and Hebrew are all spoken. If you would like to learn some basic Arabic before your trip, your hosts will appreciate your desire to greet them in their language! We provide our pilgrims with a list of basic Arabic words and phrases.

Credit Cards

Most places today accept credit cards BUT you need to know where to use it. Make sure to use it only in secure places like hotel, restaurants, and reliable places suggested by your guide.

Electrical Appliances

To use your electrical appliances in Israel, make sure to purchase an adapter. The voltage in Israel is 220V. Check if your appliance can operate on this voltage. If not, you need to buy a converter (to convert the 220V to 110V).

Meals

Your breakfasts and dinners (buffet style) are included in the tour price. They will be served at your hotel. Depending on the plan you chose, lunches can also be included in the price and they will be served at local restaurants. Inform us of any dietary restrictions (mainly allergies). All beverages will be at additional cost.

Safety

The Holy Land is very safe for international visitors. Unlike other conflict zones, foreigners here are not intended targets of violence. Thousands of visitors from many countries continue to travel to the Holy Land every day without incident. Our team and volunteers in the Holy Land provide ongoing support throughout the pilgrimage. All our pilgrimages have been successful and without incident. In response to surveys taken after each trip, pilgrims consistently say they never felt afraid or in danger.